Traveling can be an exciting adventure, especially for children. However, when it comes to flying alone, parents often have concerns about their child's safety and comfort. Hawaiian Airlines offers a dedicated Unaccompanied Minor service designed to ensure that young travelers have a smooth and enjoyable journey. In this article, we will explore everything you need to know about Hawaiian Airlines' Unaccompanied Minor program, including its features, benefits, and frequently asked questions.
Note: Hawaiian Airlines' Junior Jetsetters program is mandatory for children ages 5–11 travelling alone and optional for ages 12–17. Children under 5 cannot travel unaccompanied, and the service is not available on international flights. For assistance with bookings or unaccompanied minor travel, call +1-877-593-4887.
Quick Overview: Hawaiian Airlines Unaccompanied Minor
Hawaiian Airlines provides the Junior Jetsetters program for children traveling alone, with mandatory service for ages 5–11 and optional service for ages 12–17. Children under 5 cannot fly alone.
Age Requirements & Policies
- Ages 0–4: Not permitted to fly alone; must travel with a passenger aged 15 or older on domestic flights (18 or older on international).
- Ages 5–11: Mandatory use of the unaccompanied minor service.
- Ages 12–17: Service is optional; can travel as regular passengers or enroll in the supervised program upon request.
- International Flights: Unaccompanied minors are not accepted on international routes.
Fees (Each Way / Per Segment)
- Neighbor Island Flights: $50 each way for up to two children on the same reservation.
- North America / Continental Flights: $100 each way for up to two children on the same reservation.
- Note: Fees cover up to two children if booked on the same reservation with matching drop-off and pick-up details.
Booking & Airport Procedures
- Check-In: Must check in at the airport ticket counter rather than online; arrive 90 minutes to 2 hours early to complete necessary paperwork and get a gate escort pass.
- Gate Protocol: The dropping-off guardian must stay at the gate until the flight has officially departed. The picking-up guardian must show a valid government-issued photo ID matching the names on the child's contact form.
What is the Unaccompanied Minor Program?
The Unaccompanied Minor program is specifically designed for children aged 5 to 11 years who are traveling without an adult. Hawaiian Airlines provides a safe and supportive environment for these young travelers, ensuring they are well taken care of from check-in to arrival.
Key Features of the Program
Dedicated Staff: Hawaiian Airlines assigns trained personnel to assist unaccompanied minors throughout their journey.
Priority Boarding: Unaccompanied minors receive priority boarding, allowing them to settle in comfortably before the flight.
In-Flight Supervision: Flight attendants are informed about the unaccompanied minor's status and provide extra attention during the flight.
Arrival Assistance: Upon landing, the child is escorted to the designated adult waiting for them, ensuring a seamless transition.
Booking the Unaccompanied Minor Service
When booking a flight for an unaccompanied minor with Hawaiian Airlines, it’s essential to follow specific steps to ensure a smooth process.
Step-by-Step Booking Process
Check Eligibility: Confirm that your child meets the age requirements (5-11 years) for the Unaccompanied Minor program.
Contact Hawaiian Airlines: Call +1-877-593-4887 to speak with a representative who can assist you in booking the service.
Provide Necessary Information: Be prepared to provide details such as the child's name, age, travel itinerary, and the contact information of the adult picking them up.
Pay the Service Fee: There is a nominal fee for the Unaccompanied Minor service, which can be paid during the booking process.
Review Travel Documents: Ensure that your child has all necessary travel documents, including identification and any required forms.
Preparing Your Child for Travel
Preparation is key to ensuring your child feels comfortable and confident about flying alone. Here are some tips to help them get ready:
Tips for Parents
Discuss the Journey: Talk to your child about what to expect during the flight, including security checks, boarding, and in-flight activities.
Pack a Comfort Item: Allow your child to bring a small comfort item, such as a stuffed animal or a favorite book, to help ease any anxiety.
Provide Snacks and Entertainment: Pack some snacks and entertainment options, like coloring books or tablets, to keep them occupied during the flight.
Reassure Them: Remind your child that they will be taken care of by the airline staff and that they can ask for help if needed.
Benefits of Choosing Hawaiian Airlines
Hawaiian Airlines stands out for its commitment to providing a safe and enjoyable travel experience for unaccompanied minors. Here are some benefits of choosing Hawaiian Airlines for your child's journey:
Exceptional Customer Service: Hawaiian Airlines is known for its friendly and helpful staff, ensuring that your child feels comfortable and supported.
Direct Flights: The airline offers numerous direct flights to and from Hawaii, minimizing layovers and making travel easier for young passengers.
Cultural Experience: Traveling with Hawaiian Airlines allows children to experience the unique culture and hospitality of Hawaii, making their journey memorable.
Frequently Asked Questions (FAQs)
1. What is the age requirement for the Unaccompanied Minor program?
Children aged 5 to 11 years are eligible for the Unaccompanied Minor program.
2. Is there a fee for the Unaccompanied Minor service?
Yes, there is a nominal fee for the service, which can be paid during booking.
3. Can I book the Unaccompanied Minor service online?
It is recommended to call +1-877-593-4887 to book the service, as it requires specific information.
4. What identification does my child need to travel?
Children may need to present a form of identification, such as a birth certificate or passport, depending on the destination.
5. How does Hawaiian Airlines ensure my child's safety during the flight?
Hawaiian Airlines assigns dedicated staff to supervise unaccompanied minors and provides in-flight assistance.
6. Can my child bring a carry-on bag?
Yes, unaccompanied minors are allowed to bring a small carry-on bag with personal items.
7. What happens if there is a flight delay?
In the event of a delay, Hawaiian Airlines staff will ensure that your child is taken care of and kept informed.
8. Can I track my child's flight?
Yes, you can track your child's flight status through the Hawaiian Airlines website or app.
9. What if my child needs assistance during the flight?
Flight attendants are trained to assist unaccompanied minors and can help with any needs that arise.
10. How can I contact Hawaiian Airlines for more information?
You can reach Hawaiian Airlines at +1-877-593-4887 for any inquiries regarding the Unaccompanied Minor program.
Conclusion
Traveling alone can be a significant milestone for children, and Hawaiian Airlines is dedicated to making this experience as safe and enjoyable as possible. With their comprehensive Unaccompanied Minor program, parents can have peace of mind knowing that their child is in good hands. For more information or to book your child's flight, contact Hawaiian Airlines at +1-877-593-4887 today!