Flying with Fiji Airways has never been more convenient, thanks to the airline’s online check-in system. Whether you are a frequent traveler or a first-time flyer to the South Pacific, understanding Fiji Airways check-in procedures ensures a smooth and stress-free journey. This guide Learn how to do Fiji Airways online check‑in with our 2026 step‑by‑step guide — from web login to boarding pass download and time windows.
For travelers who prefer assistance, Fiji Airways offers dedicated support at +1-877-593-4887.
Quick Overview
Airline: Fiji Airways
Check-in Methods: Online, mobile, airport
Online Check-In Opens: 24 hours before departure
Online Check-In Closes: 1 hour prior for domestic, 90 minutes for international flights
Eligibility: Confirmed passengers with valid booking
Benefits: Save time, choose seats, receive boarding passes digitally
Contact: +1-877-593-4887 for support
Understanding Fiji Airways Policies for Online Check-In
Before attempting Fiji Airways online check-in, it’s essential to familiarize yourself with the airline’s policies to avoid complications:
Eligibility Requirements:
Only passengers with confirmed bookings can check in online.
Passengers must have valid travel documents for international flights.
Certain fare types or codes may restrict online check-in.
Baggage Policies:
Standard baggage allowance depends on your ticket class.
Online check-in allows passengers to declare checked luggage but must drop it at the airport desk.
Travel Document Verification:
Passengers traveling internationally need passports, visas, and required health certificates.
Fiji Airways reserves the right to deny boarding if documentation is incomplete.
Special Assistance:
Passengers requiring wheelchair access or unaccompanied minors may need to check in at the airport desk.
For further clarifications, you can contact Fiji Airways customer support at +1-877-593-4887.
Eligibility Criteria for Fiji Airways Online Check-In
Not all passengers can use online check-in. Eligibility depends on several factors:
Confirmed Booking: Only passengers with confirmed tickets can check in online.
International vs. Domestic Flights: International passengers need proper documentation, including visas if applicable.
Infants & Special Assistance Passengers: May require airport check-in.
Group Bookings: Groups of more than nine passengers typically must check in at the airport.
Passengers unsure about their eligibility can call +1-877-593-4887 to confirm before attempting online check-in.
Step-by-Step Booking and Online Check-In Process
Fiji Airways online check-in is a straightforward process. step‑by‑step instructions, timing, boarding pass tips, and common issues solved for faster travel prep. Follow these steps for a seamless experience:
Step 1: Access the Website or Mobile App
Visit the official Fiji Airways website or download the mobile app.
Navigate to the “Check-In” section.
Step 2: Enter Booking Details
Provide your booking reference number and last name as per your ticket.
Verify your flight details and personal information.
Step 3: Select Your Seats
Online check-in allows passengers to choose preferred seats based on availability.
Some premium seats may incur an additional fee.
Step 4: Add Baggage
Declare checked baggage if required.
Pay for extra luggage during online check-in to avoid airport fees.
Step 5: Confirm Travel Documents
Upload or verify passport details for international flights.
Ensure all required visas or permits are available.
Step 6: Receive Boarding Pass
Download or print the boarding pass.
For mobile boarding passes, save them to your phone or airline app.
Step 7: Airport Procedures
Arrive at the airport with boarding pass and luggage.
Drop checked bags at the designated counter.
For any issues during online check-in, contact Fiji Airways at +1-877-593-4887.
Benefits of Using Fiji Airways Online Check-In
Online check-in offers multiple advantages over traditional airport check-in:
Time-Saving: Skip long airport lines.
Seat Selection: Choose preferred seating before arrival.
Convenience: Print or store your boarding pass digitally.
Reduced Stress: Simplifies international travel procedures.
Special Services: Request additional assistance ahead of time.
Passengers experiencing Fiji Airways online check-in not working can resolve technical issues by calling +1-877-593-4887.
Restrictions and Limitations
While convenient, online check-in has some restrictions:
Timing Restrictions: Must check in within 24–1 hours of domestic flights or 24–1.5 hours for international flights.
Fare Type Restrictions: Certain promotional or group tickets may not qualify.
Special Assistance Needs: Passengers requiring wheelchairs or unaccompanied minors must use airport check-in.
Technical Issues: Occasional system errors may prevent online check-in.
In case of any restrictions, contact +1-877-593-4887 for assistance.
Fiji Airways Check-In Comparison with Other Airlines
When evaluating Fiji Airways online check-in against other major carriers, several differences emerge:
Online Check-In Opening: Fiji Airways allows online check-in 24 hours prior to departure, aligning with Air New Zealand and Hawaiian Airlines, whereas Qantas opens check-in 
48 hours before the flight, giving passengers a slightly longer window for seat selection.
Mobile Boarding Pass: All airlines, including Fiji Airways, provide mobile boarding passes. This convenience allows travelers to store their passes on their smartphones or airline apps, reducing the need for printed documents.
Airport Check-In Timing: For Fiji Airways, domestic flights require arrival 1 hour prior and international flights 90 minutes prior. In contrast, Qantas generally requires 1–2 hours for all flights, Air New Zealand asks for 45 minutes for domestic and 2 hours for international, and Hawaiian Airlines suggests 1–2 hours before departure. Fiji Airways strikes a balance between efficiency and traveler comfort.
Seat Selection Online: Fiji Airways allows passengers to select their seats online during check-in, similar to all its competitors. Premium seating may have additional charges, which is common across the industry.
Extra Luggage Payment Online: Passengers can pay for additional baggage during online check-in with Fiji Airways, avoiding airport fees. This feature is also supported by Qantas, Air New Zealand, and Hawaiian Airlines.
Customer Support: A significant advantage for Fiji Airways is its dedicated customer support via +1-877-593-4887, ensuring that travelers have direct assistance for check-in issues or questions, a service that makes it highly responsive compared to standard airline hotlines.
Guidelines for a Smooth Online Check-In
Follow these best practices for a seamless Fiji Airways online check-in:
Check Flight Status: Confirm your flight is on schedule before checking in.
Update Personal Details: Ensure names, passport numbers, and contact info match your booking.
Use Supported Browsers/Devices: Avoid older browsers to prevent technical issues.
Print or Save Boarding Pass: Keep a backup of digital boarding pass.
Arrive Early for Baggage Drop: Even after online check-in, luggage must be checked.
Contact Support for Issues: Call +1-877-593-4887 if check-in fails or boarding pass is not received.
Frequently Asked Questions (FAQs)
1. When does Fiji Airways check-in open?
Fiji Airways online check-in opens 24 hours prior to departure for both domestic and international flights. Early check-in ensures better seat selection and reduces airport wait times. Contact +1-877-593-4887 for any clarifications.
2. Can I check in online with Fiji Airways?
Yes, all passengers with confirmed bookings can use the online check-in service via the website or mobile app. Exceptions may include special assistance passengers or group bookings. Assistance is available at +1-877-593-4887.
3. How early should I arrive at the airport after online check‑in?
Passengers should arrive at least 1 hour before domestic flights and 90 minutes before international flights to drop off baggage and complete security procedures.
4. When does online check‑in open and close?
Online check-in opens 24 hours before departure and closes 1 hour prior for domestic flights and 90 minutes for international flights.
5. Can I use a mobile boarding pass?
Yes, mobile boarding passes are fully accepted. Save them on your smartphone or airline app to present at security and boarding gates.
6. What documents do I need at check‑in?
Domestic flights require a valid government-issued ID. International flights require a passport, visa if applicable, and any health certificates.
7. What happens if I miss the check‑in deadline?
Missing the online check-in window requires airport check-in. Some flights may restrict boarding if deadlines are missed. Contact +1-877-593-4887 immediately for assistance.
8. Can I check in at the resort before heading to the airport?
Fiji Airways does not offer resort check-in. Passengers must check in online or at airport counters. Resort concierge can assist with luggage transport.
9. Can group bookings check in together?
Groups exceeding nine passengers may need to check in at the airport. Smaller groups can use online check-in simultaneously.
10. Is it better to check in online or at the airport?
Online check-in is faster and allows seat selection, while airport check-in is mandatory for passengers with special needs or oversized luggage.
Conclusion
Fiji Airways online check-in is designed for modern travelers seeking efficiency, convenience, and flexibility. By understanding eligibility, policies, timing, and procedures, passengers can enjoy a stress-free boarding experience. For troubleshooting or assistance with Fiji Airways online check-in not working, the airline’s dedicated customer support is available at +1-877-593-4887.
Using online check-in ensures faster processing, better seat selection, and peace of mind, allowing you to focus on the excitement of your Fiji adventure. Whether you are traveling domestically or internationally, following the steps outlined in this 2026 guide guarantees a smooth journey.